Contact Us

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123 Street Avenue, City Town, 99999

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Shipping Info + Policies

COPYRIGHT

Unless otherwise stated, all products sold on this web site are copyrighted either by Ghazal Elhaei or the respective collaborative artist. Duplication or copying such works for resale purposes is a violation of copyright laws, as governed by the World Intellectual Property Organization, Digital Millenium Copyright Act and federal and local law. Ghazal Elhaei, Style Chord or the respective collaborative artist will prosecute violation of copyrights to the full extent available. Please respect the rights and efforts of artists and do not copy artistic works.

RESALE/WHOLESALE

Artwork purchased from Ghazal Elhaei, Style Chord is not to be resold at a higher value.  Ghazal retains the right to determine the market value of her artwork.  If you are interested in ordering artwork in volumes or at wholesale, please enquire directly. 

COLORS

Brightness, contrast and colour may vary on different screens and devices. If you are in need of a specific colour match, please request additional photos or video prior to purchase. 

PAYMENT

Credit/Debit Card Payments are accepted online. Cash is also accepted with in studio and Greater Vancouver area purchases. To purchase items via PayPal invoice, please contact me prior to purchase. Please note a 3% service charge will be added to all PayPal transactions. 

RETURNS

All sales are final unless an item is damaged in shipping. There are no returns on commissions once approved. A non-refundable 50% deposit on commissions may be used in my shop or towards another commission. 

SHIPPING

All pre-made artwork is shipped within 3-5 business days of purchase. Commission paintings are shipped after completed. All pre-made artwork shipping costs are estimated at checkout. If postage is greater than the estimated cost, you will receive an invoice to the total unpaid amount due prior to shipping. If you’d like to know the precise shipping rate for an item ahead of time, please email me prior to purchase. All paintings include insurance and come with a tracking number. Once your item has shipped, you will receive an email from me with the details. 

LOCAL PICK-UP

If you’re located in Vancouver, BC and surrounding areas, free pick-up is available. Please email me to arrange before purchase. 

ITEMS DAMAGED OR DELAYED/LOST

Items may be delayed in shipment due to weather, holidays and other circumstances beyond my or the carrier’s control. If you feel your package is delayed, or if you think it may be lost, please contact me for assistance. If your item has been damaged in shipment, please contact me as soon as possible after the item arrives. 

EXPRESS ORDER

If you need your item quickly, please request prior to purchase.