Ghazal Elhaei

FAQ


  1. How long do jackets typically take to be hand-painted?

      1. When a customer buys an original hand painted jacket from the website, they don't just get a jacket off the rack. They get a individually picked denim jacket that is then hand-painted specifically for them. Now realizing how extensive the process it we provide the jackets to the customers anywhere from two weeks to a month.

  2. If I am purchasing a jacket as a present, how far in advance should I place my order?

      1. We ask that you place your order at least 8 weeks before the date it’s needed, to ensure that you receive it on time.

  3. How does the customization process work?

      1. Each conversation starts with the design. Book a consultation with Ghazal and our team to bring your vision to life.

      2. Following the consult, Ghazal will finalize a timeline and design outline for the jacket. Upon receiving the order confirmation, a full deposit must be made.

      3. Once the deposit has been received, Ghazal will send over a sketch of the design along with a colour swatch for approval. Once approved, there won’t be any changes made once the process has begun. Ghazal will allow for one design edit - if needed.

      4. Prices for jackets vary based on design, shipping is not included in the price of shipping.


LET’S CREATE A POSITIVE IMPACT BY UPCYCLING WHAT YOU ALREADY OWN!

RECEIVE A DISCOUNT AND FREE RETURN SHIPPING
BY SENDING US ONE OF YOUR JACKETS TO CUSTOMIZE!

Have any more questions? Send us an email g@capitalgcreatives.com.